Upon receipt of ashes from the crematorium or via family, ashes are immediately logged onto our cremated remains list and stored in our locked ashes cabinet.
Ashes are stored in our Taunton branch unless an arrangement has been made for collection from Wiveliscombe.
The information logged:
Full name of deceased
Container
Location in storage cabinet
The cremation certificate is stored in or attached to the ashes container.
Our job sheet records the name and instruction given by the applicant regarding the ashes at the time of arrangement.
Upon collection of the ashes the applicant is the only person to receive the ashes unless permission is given by them to the funeral director. If the applicant is deceased, then the ashes can be given to the deceased executor.
The ashes collection list is updated upon collection of the ashes, with the information below collected:
Name of deceased
Address of deceased
Date of death
Job no.
Name of recipient
Date of collection
Signature
Funeral director initial
Ashes delivered home or to an address are by appointment only, the applicant will sign a release of cremated remains form and give the information below:
Name of Deceased
Date of death or funeral
Name of recipient
Address
Relationship to deceased
Signature of recipient
Date of release
We record when the ashes were collected and who collected on our arrangement sheet.
Ashes scattered or interred by us are recorded on the arrangement sheet with the date of interment.
If ashes are required to be split, permission from the applicant is needed and this is carried out by a full-time member of staff.
