(Updated 2025)
Donations received in the office in person or post
Any donations we receive in person or post are processed by recording in our donation folder and monies kept in the safe and locked away in the office until banked or sent to the charity.
The information we record is:
Name of the deceased
Chosen charity or beneficiary
Date
The persons name
Total amount given
How the donation was received
(Cash/Cheque made payable to charity or Taunton Funeral Service Donation a/c)
6 weeks after the funeral the donations will be sent to the family or charity with a covering letter. We send a letter to the family to let them know who has contributed and the total amount donated. The charity will get a letter stating the total amount raised and next of kin details for them to send an acknowledgement.
Donations collected at the funeral service
Any donations collected at the funeral are placed into a labelled donation box as mourners exit the service venue. This box is brought back to the office to be counted by two members of staff.
The information recorded is:
Name of the deceased
Chosen charity or beneficiary
Date
The amount of each denomination (£20, £10, £5, £2, £1, 50p etc)
A total amount
If the donation has been given by a specified person; how much they have given and how (Cash/Cheque)
Signature of staff members
The members of staff then sign the document. The monies are placed in a separate sealed envelope, labelled with the deceased name and placed in the safe until banked.
Donations given online
Any donations given online through our donation account (Taunton Funeral Services Ltd Donation a/c) are recorded in the donation folder and specified how this was given (transfer) and the date received.
A reference is given to the donor so we can allocate to the correct fund.
If requested an email is sent to the donor to let them know we have received the donation and added their name to the list of contributors.
This account is only used for donations.
